About ServiceMaster Restore of Toronto East

Our Office

 

Providing 27 years of service, ServiceMaster Restore of Toronto East is an independently family owned and operated franchise.   Brothers Ben & Frank Russo purchased the franchise in 1988 and have been committed to servicing the Insurance Industry since day one.

Our highly trained and certified disaster restoration technicians take extreme pride in providing the highest levels of workmanship and customer service. From start to finish, our technicians are there to return the home or business owners life back to normal.. 

We have earned our reputation as a committed and reliable team by maintaining the use of the most current restoration techniques, processes and technology.  Our staff are professionally trained and certified through various industry-specific programs, and we strictly abide by all environmental, health and safety regulations.

Our technicians hold the following certifications through THE CLEAN TRUST (formerly IICRC):

  • HEALTH AND SAFETY
  • APPLIED STRUCTURAL DRYING
  • APPLIED MICROBIAL REMEDIATION
  • CARPET CLEANING
  • FIRE AND SMOKE RESTORATION
  • WATER DAMAGE RESTORATION

Meet Our Team

Ben RussoBen RussoOwner
Ben

Ben Russo

Owner
Years of service: 27

Ben is proud to be celebrating over 25 years as owner of ServiceMaster Toronto East.  To this day, he remains very hands on with respect to Estimating and Job Co-ordination.  Ben is certified in the following areas: Health & Safety, Applied Structural Drying, Applied Microbial Remediation, Carpet Cleaning, Fire & Smoke Restoration, and Water Damage Restoration.


Frank RussoFrank RussoOwner
Frank

Frank Russo

Owner
Years of service: 27

Celebrating his 27th year as owner of ServiceMaster Toronto East, Frank takes pride in continuing to play an instrumental role in his claims - seeing them through from start to finish.

 


Nicole KobelakNicole KobelakOffice Manager, Accounting
Nicole

Nicole Kobelak

Office Manager, Accounting
Years of service: 27

Nicole has been  a valued member of the ServiceMaster Toronto East team for 27 years.   She is dedicated to overseeing all office administration is also responsible for all accounting related issues.


Sam SturinoSam SturinoEstimator - Project Manager
Sam

Sam Sturino

Estimator - Project Manager
Years of service: 13

Sam has over 17 years of exerience in the Fire and Water Restoration industry.  Sam has been a dedicated employee of ServiceMaster Toronto East for 13 years.  He has certifications in Fire & Smoke Restoration and Health and Safety and Water Damage Restoration.


Tony SpidalieriTony SpidalieriEstimator - Project Manager
Tony

Tony Spidalieri

Estimator - Project Manager
Years of service: 7

Tony has been a valued employee of ServiceMaster Toronto East for 7 Years.  Tony is certified by the Clean Trust (formerly IICRC) for Fire and Smoke Restoration, Water Damage Restoration, Odor Control, and is Carpet Cleaning Technician. 


Claudio RussoClaudio RussoProject Manager - Crew Chief
Claudio

Claudio Russo

Project Manager - Crew Chief
Years of service: 27

Claudio is celebrating 27 years of employment with ServiceMaster Toronto East.  Claudio's experience as Crew Chief makes him a valued asset to the Toronto East franchise.


Mickey GouldMickey GouldProject Manager
Mickey

Mickey Gould

Project Manager
Years of service: 15

With 20 years of experience in the Construction Indudstry, and 15 years of experience at ServiceMaster Toronto East, Mickey continues to be a valued asset to our franchise as Project Manager.  Mickey is certified by the Clean Trust (formerly IICRC) for Water Damage Restoration, Health and Safety & Asbestos.


Rob ChiappettaRob ChiappettaProject Manager
Rob

Rob Chiappetta

Project Manager
Years of service: 26

Rob has been a valued employee of ServiceMaster Toronto East for 26 years.  He is certified by the Clean Trust (formerly IICRC).


Grace MoczeradGrace MoczeradJob Coordinator
Grace

Grace Moczerad

Job Coordinator
Years of service: 13

Grace has been a valued employee of ServiceMaster Toronto East for 13 years.  As Job Co-ordinator Grace provides instrumental support to all estimators - ensuring that claims are seamlessly organized from start to finish.  Grace is proficient in Xactnet.




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Certifications

  • Health & Safety
  • Applied Structural Drying
  • Applied Microbial Remediation
  • Carpet Cleaning
  • Fire & Smoke Restoration
  • Water Damage Restoration

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Brand Promise - "RESTORING PEACE OF MIND"

"Whether the water, smoke or fire emergency is large or small, we will do everything humanly possible to help restore people’s lives, homes and businesses to normal. We know that doing the best technical job is expected. What we do is understand the emotional needs of those involved and deliver a remarkable customer service experience."

Customer Testimonials

"their handling of the remediation work has been a very positive experience, and my wife and I couldn't be happier with the work - it's like the flood never happened" - A Magnus

"We are very grateful to the staff at Russo's Disaster for doing an outstanding job on our home.  They made good on all their promises! The tradespeople were always punctual, courteous, no delays ... .they all worked hand in hand to ensure that the project was completed in a timely manner.  Indeed it was!  Our home is completely functional ... and it looks fantastic!" - L and J Roman

"I want to thank you for your assistance at a very stressful time.  The work is completed, my belongings are back and my home feels like my own once again.  I want to tell you that ServiceMaster did an outstanding job.  Ben organized everything in a expedited fashion.  He did everything possible to help me.  His work crew was wonderful - courteous, hard working, helpful.  I must give everyone involved my highest commendation." - M Finkelstein

"We are so relieved ServiceMaster was able to step in so quickly and help us resolve this mess.  Thank you both so much for your professionalism and responsiveness throughout all of this!" - J Donolo

"You were incredibly professional and helpful, and indeed made our 'disaster' infinitely more bearable" - R Herman

"I have now had the pleasure of dealing with Ben (Russo) and his crew for almost 2 years ... while I would never wish this catastrophic event on anyone, if it happens, then I would say that as long as Chubb send in Ben Russo and his team from ServiceMaster, all will eventually be ok.  Ben and his team constantly went the "extra mile" - G Freedberg


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