Our Difference

People

ServiceMaster Restore People

ServiceMaster Restore of Toronto East is a family run business.  All of our staff take extreme pride in providing the highest levels of workmanship as well as being dedicated to providing the best customer service possible from start to finish of each claim.

 It is these self-imposed standards that allow us to maintain a very qualified and responsive staff ready to serve the requirements outlined by the insurance companies as well as to restore the home or business owner’s property. 

ServiceMaster Restore of Toronto East employs a large in house staff consisting of Estimators, Office Mangers, Job Coordinators, Off site Project Managers, Administrative Assistants, Carpenters, Drywall / Painters, and crew staff.  As well, we take pride in using our trusted sub trades who have been dedicated to maintaining our high standards, many of them for over 15 years.

Many of our technicians are IICRC certified in Health & Safety, Applied Structural Drying, Applied Microbial Remediation, Carpet Cleaning, Fire & Smoke Restoration and Water Damage Restoration.


Processes

As a leading provider of disaster restoration services for residential, business and industrial clients, our proprietary processes and equipment enable us to respond quickly and effectively. Given the serious nature of your situation, processes for recovery are clearly defined once the property is assessed. You can be assured that a complete and thorough plan of action will be outlined and executed. Let us restore your peace of mind.

Over the years, our yellow vans have become a symbol of hope and security for home and business owners who know that our technicians can be trusted to put property and lives back together.


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Services

Technology

ServiceMaster Restore of Toronto East utilizes the most advanced technologies to continually improve our service and our communication with our customers.

Cutting-edge technology means superior service. When home and business owners experience disaster, anxiety naturally runs high and the safety and restoration of their personal items take on extreme importance. We want customers to feel confident about the safety and security of their personal items. That is why we have raised the bar by providing proprietary technology to automate data collection and communications in the field. These standards are unsurpassed in the industry and include training, service protocols, system integration and claim documentation.

Restore 365 – Our Latest Technological Innovation

Restore 365, developed with Next Gear Solutions, provides a streamlined system to monitor all jobs real-time, allowing us to focus on what matters most – restoring homes and lives back to normal.

Restore 365 allows us to:

  • Accept and manage claims in real-time, in a fully mobile environment.
  • Integrate with estimating and accounting software.
  • Access data anywhere, anytime in a cloud-based environment, providing greater transparency to insurance partners.
  • Provide better information to policyholders as a claim proceeds.
  • Manage capacity and improve response times in major weather and catastrophic events.

With ServiceMaster Restore of Toronto East, you'll enjoy a smoother and swifter restoration process reducing cycle time and claim costs. When it's time for Restoration services, Water Mitigation, Content Inventory & Packout, and more...


TellServiceMaster (Customer satisfaction survey system)

 

At ServiceMaster Restore of Toronto East, we are committed to being our very best, so we ask you, our customer, to tell us regularly how we are doing.  Our TellServiceMaster system, powered by Listen 360, uses the latest technology to get your feedback on our performance.  The system is designed so that we can review individual customer feedback as well as our overall performance.