FAQs
More FAQs- How will ServiceMaster Restore match my carpet pad?
- What steps does your team take to thoroughly clean and disinfect an area after a hazardous situation?
- My wood floors are wet and buckling. Will they have to be replaced?
A sample of your carpet pad is brought to our office for a match. When available, an identical pad will be used. When your original pad is not available, we will provide a pad of the same quality, thickness and density. A similar pad may differ in colour based upon the time it was manufactured.
Our team of highly trained technicians takes a thorough and meticulous approach to cleaning and disinfecting an area after a hazardous situation. First, we isolate the affected area to prevent any potential spread of contamination. Then, our team removes all unsalvageable items and properly disposes of them according to industry standards. Next, we use specialized disinfectants and equipment to thoroughly clean all surfaces and ensure that all pathogens are eliminated. Finally, we conduct a thorough inspection to ensure that the area is completely decontaminated before giving the all-clear for you to return to your home with peace of mind. Rest assured that our expertise and attention to detail will leave your home safe and free from any potential risks.
Wood flooring in your home that has been damaged by water must be continually evaluated by qualified technicians during the drying process. We use professional-grade drying systems and dehumidifiers to create the ideal environment for wood floors to dry efficiently, and optimally to resume their original shape. Depending on the density of hardwood flooring and the type of finishes used, complete drying may take up to three weeks or longer. If you file a claim, your insurance adjuster will work with you to make the final decision as to whether the floors in your home will need to be refinished or replaced.