FAQs
More FAQs- How do I know when my property is completely dry?
- What will you do with my area rugs?
- Why does my specialty floor need to be removed?
Professional testing with specialized equipment is the correct way to determine if your property and contents are completely dry. Touch alone may be a false indicator.
Rugs damaged by water will be taken to our warehouse for special treatment and care. They will need to be dried carefully to minimize bleeding of colours and discolouration. Your rugs will be dried, cleaned and returned to your home after the complete drying of the rest of your home is completed.
Nonporous flooring can trap water and prevent it and the materials under it from drying properly.