About Us | Water damage repair and fire damage restoration services in Toronto, North York, Toronto North East

Providing 27 years of service, ServiceMaster Restore of Toronto East is an independently family owned and operated franchise. Brothers Ben & Frank Russo purchased the franchise in 1988 and have been committed to servicing the Insurance Industry since day one.

Our highly trained and certified disaster restoration technicians take extreme pride in providing the highest levels of workmanship and customer service. From start to finish, our technicians are there to return the home or business owners life back to normal..

We have earned our reputation as a committed and reliable team by maintaining the use of the most current restoration techniques, processes and technology. Our staff are professionally trained and certified through various industry-specific programs, and we strictly abide by all environmental, health and safety regulations.

Our technicians hold the following certifications through THE CLEAN TRUST (formerly IICRC):

HEALTH AND SAFETY
APPLIED STRUCTURAL DRYING
APPLIED MICROBIAL REMEDIATION
CARPET CLEANING
FIRE AND SMOKE RESTORATION
WATER DAMAGE RESTORATION

Meet Our Team

Ben Russo
Owner

Ben is proud to be celebrating over 25 years as owner of ServiceMaster Toronto East. To this day, he remains very hands on with respect to Estimating and Job Co-ordination. Ben is certified in the following areas: Health & Safety, Applied Structural Drying, Applied Microbial Remediation, Carpet Cleaning, Fire & Smoke Restoration, and Water Damage Restoration.

Frank Russo
Owner

Celebrating his 27th year as owner of ServiceMaster Toronto East, Frank takes pride in continuing to play an instrumental role in his claims - seeing them through from start to finish.

Nicole Kobelak
Office Manager, Accounting

Nicole has been a valued member of the ServiceMaster Toronto East team for 27 years. She is dedicated to overseeing all office administration is also responsible for all accounting related issues.

Sam Sturino
Estimator - Project Manager

Sam has over 17 years of exerience in the Fire and Water Restoration industry. Sam has been a dedicated employee of ServiceMaster Toronto East for 13 years. He has certifications in Fire & Smoke Restoration and Health and Safety and Water Damage Restoration.

Tony Spidalieri
Estimator - Project Manager

Tony has been a valued employee of ServiceMaster Toronto East for 7 Years. Tony is certified by the Clean Trust (formerly IICRC) for Fire and Smoke Restoration, Water Damage Restoration, Odor Control, and is Carpet Cleaning Technician.

Claudio Russo
Project Manager - Crew Chief

Claudio is celebrating 27 years of employment with ServiceMaster Toronto East. Claudio's experience as Crew Chief makes him a valued asset to the Toronto East franchise.

Mickey Gould
Project Manager

With 20 years of experience in the Construction Indudstry, and 15 years of experience at ServiceMaster Toronto East, Mickey continues to be a valued asset to our franchise as Project Manager. Mickey is certified by the Clean Trust (formerly IICRC) for Water Damage Restoration, Health and Safety & Asbestos.

Rob Chiappetta
Project Manager

Rob has been a valued employee of ServiceMaster Toronto East for 26 years. He is certified by the Clean Trust (formerly IICRC).

Grace Moczerad
Job Coordinator

Grace has been a valued employee of ServiceMaster Toronto East for 13 years. As Job Co-ordinator Grace provides instrumental support to all estimators - ensuring that claims are seamlessly organized from start to finish. Grace is proficient in Xactnet.

Brand Promise - "RESTORING PEACE OF MIND"

"Whether the water, smoke or fire emergency is large or small, we do everything possible to help restore people's lives, homes and businesses to normal. We provide the highest quality technical restoration services available in the industry, but we also respond to the emotional needs of those affected and deliver an exceptional customer service experience."

A national network at your side, and on your side

Whatever the challenge, ServiceMaster Restore brings more than 70 years of experience to every job. Our national network of 80 locally owned restoration companies enables us to offer the scale of a national company, with the personalized service and guidance of a locally owned business.

Customer Reviews

"their handling of the remediation work has been a very positive experience, and my wife and I couldn't be happier with the work - it's like the flood never happened" - A Magnus

"We are very grateful to the staff at Russo's Disaster for doing an outstanding job on our home. They made good on all their promises! The tradespeople were always punctual, courteous, no delays ... .they all worked hand in hand to ensure that the project was completed in a timely manner. Indeed it was! Our home is completely functional ... and it looks fantastic!" - L and J Roman

"I want to thank you for your assistance at a very stressful time. The work is completed, my belongings are back and my home feels like my own once again. I want to tell you that ServiceMaster did an outstanding job. Ben organized everything in a expedited fashion. He did everything possible to help me. His work crew was wonderful - courteous, hard working, helpful. I must give everyone involved my highest commendation." - M Finkelstein

"We are so relieved ServiceMaster was able to step in so quickly and help us resolve this mess. Thank you both so much for your professionalism and responsiveness throughout all of this!" - J Donolo

"You were incredibly professional and helpful, and indeed made our 'disaster' infinitely more bearable" - R Herman

"I have now had the pleasure of dealing with Ben (Russo) and his crew for almost 2 years ... while I would never wish this catastrophic event on anyone, if it happens, then I would say that as long as Chubb send in Ben Russo and his team from ServiceMaster, all will eventually be ok. Ben and his team constantly went the "extra mile" - G Freedberg

Certifications

Health & Safety
Applied Structural Drying
Applied Microbial Remediation
Carpet Cleaning
Fire & Smoke Restoration
Water Damage Restoration

About ServiceMaster Restore of Toronto East

Meet Our Team